Diriger - Enterprise Expense Claims
The Problems we solve
Customers require a modern, easy-to-use, and interoperable Enterprise Expense Claim Management solution to meet the needs of their compliance and regulatory obligations. Key requirements include the need for both online and off-line usage and administration, have a user-friendly mobile UI/UX, be cloud-hosted, and fully integrated with their ERP system of record to ensure data integrity and governance.
Current expense claim submission processes are primarily manual, are time-consuming, place an administration burden on staff, and are dependent on the individual claimant to have a detailed understanding of the organisation's expense claim policies and procedures. There are regular omissions of data and information due to a lack of understanding of the salient policies, regulations, and tax requirements; hence manual processes often result in too many iterations and delayed payments.
The accompanying documentation needed to support these claims is often incorrect or missing, resulting in further delayed processing.
All the above situations lead to a strong reliance on an already overextended Accounts Team to ensure that correct, readable, and accessible receipts and accompanying documentation are lodged in a timely manner and that the claims meet the organisation’s policies and tax eligibility requirements.
Our automation of the Expense Claims processes utilises
Diriger’s Business Rules and Work Flow Engines,
Persona-based usage, status, and data validation management,
Unified delegations of authority and related hierarchies,
Visualisation capabilities, Notifications, and approvals manager;
Which provides a User Experience that when coupled with a Google-like search and seamless Progressive Web Apps; allows all relevant Expense Claim Request information to be sourced at one time via your desktop or on your mobile device.
Part of Our Suite of Supply Chain solutions
Diriger Enterprise Expense Claims is part of Diriger’s automated suite of Supply Chain Management (SCM) solutions and can operate stand-alone if required.
Diriger Enterprise Expense Claims and its Benefits
Our Diriger Enterprise Expense Claims solution has been designed to automate and make less cumbersome, the business processes that relate to employee Expense Claims for Goods and Services within an organisation.
We provide a configurable Business Rules Engine and Smart Persona-based screens to accelerate and make the complete Expense Claim process much more ‘available’.
The benefits and expected ROI for Diriger Enterprise Expense Claims are:
Reduction in expense claim and approval processing time by an order of magnitude
Significant improvement in Service Levels and Authorisation efficiencies
Greater business impact when coupled with other Diriger SCM products
Visibility of all transaction states, their capture and approval
Reduction in Expense Claim backlogs and cycle times due to processing errors
Realtime dynamic business KPI’s and Graphics for key status points
Process Overview and Capability
Diriger Enterprise Expense Claims provides:
Improved financial controls and auditability, including compliance with the Organisation's regulations, policies, and tax guidelines.
Caters for, and standardises any complex business rules at the time of logging a claim instead of creating lengthy error recycles between the Claimant, the Approver, and the Accounts Team.
Reduces the burden on the Accounts Team to police detailed controls, identify issues with claims, and decrease the incidence of error recycle for both the Accounts Team and key Staff members.
Better compliance and controls in line with the Organisation's policies and Employee Enterprise Agreements as they evolve from time to time..
Allows employees to log claims (and submit) ‘on the move’ regardless of their location; hence avoiding misplaced documents when waiting to return to their desk prior to submission.
Build-in and synthesised costings and approvals per item as appropriate to the business rules and delegation of authorities.
Be able to seamlessly deploy the Claims Application on any device (Mobile or Desktop) within a secure data fabric, utilising the organisation’s standard livery and logo.
Utilises AI / ML technologies to digitise claim receipts and categorise related documents as required by the organisation’s policies.
Variable Expense Claim types to Business Rules may include:
Business Expense
Business Travel Domestic
Business Travel International
Business Travel Requisition
Employee Health Subsidy
Footwear Subsidy
Corporate Merchandise
New Starter Relocation
Private Vehicle Use
Social Events
Travel Allowance
'Mobile First' Design and Offline Experience
Example Dashboard and Controls
Variable Expense Claim Types to Business Rules
Business Travel International with Travel Diary
Travel Allowance
Search and Status Capability
Built-In Policy
Desktop Editing Facility
