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Diriger solves manual and complex expense landscapes
Diriger solves manual and complex expense landscapes
Customer organisations are very likely to be under increasing pressure to establish better governance, cost control, automation, and visibility of their spend.
Customer organisations are very likely to be under increasing pressure to establish better governance, cost control, automation, and visibility of their spend.
Current expense claim submission processes are primarily manual, time-consuming, burdensome to staff, eat into productivity, and are dependent on the individual claimant having a detailed understanding of the organisation's expense claim policies and procedures. There are regular omissions of data and information due to a lack of understanding of the salient policies, regulations, and tax requirements; hence, manual processes often result in too many error-recycle iterations and delayed payments.
Current expense claim submission processes are primarily manual, time-consuming, burdensome to staff, eat into productivity, and are dependent on the individual claimant having a detailed understanding of the organisation's expense claim policies and procedures. There are regular omissions of data and information due to a lack of understanding of the salient policies, regulations, and tax requirements; hence, manual processes often result in too many error-recycle iterations and delayed payments.
All the above situations lead to a strong reliance on overextended staff travel requirements coupled with the load on the supporting Accounts Team to ensure that correct, readable, and accessible receipts and accompanying documentation are lodged on time, and that the claims meet the organisation’s policies and tax eligibility requirements.
All the above situations lead to a strong reliance on overextended staff travel requirements coupled with the load on the supporting Accounts Team to ensure that correct, readable, and accessible receipts and accompanying documentation are lodged on time, and that the claims meet the organisation’s policies and tax eligibility requirements.
Customers are requesting a modern unified platform that is easy to use and is an interoperable enterprise-level solution that meets the needs of their compliance and regulatory obligations. Key requirements include the need for both online and offline usage, a user-friendly mobile UI/UX, being cloud-hosted, and fully integrated with their ERP system of record to ensure data integrity and governance.
Customers are requesting a modern unified platform that is easy to use and is an interoperable enterprise-level solution that meets the needs of their compliance and regulatory obligations. Key requirements include the need for both online and offline usage, a user-friendly mobile UI/UX, being cloud-hosted, and fully integrated with their ERP system of record to ensure data integrity and governance.
There has to be a better way!!
Our automation of the Expense Claims processes utilises ....
Diriger’s Business Rules and Workflow Engines,
Persona-based usage, status, and data validation management
Unified delegations of authority and related hierarchies
Visualisation capabilities, notifications, and approvals manager
That provides a User Experience that, when coupled with a Google-like search and seamless Progressive Web Apps, allows all relevant Expense Claim Request information to be sourced at one time via your desktop or on your mobile device.
So what does Diriger’s Expense Manager process look like?
Prepare & Plan ….
It all starts with how you prepare and plan:
We know who you are
We know your default costing
We know who approves your expenses
We know all the policies and business rules of your organisation
Just build your Travel or Expense Planner and add estimates if required
Submit for approval and we send it off to the delegated approval person
Outcome: Compliance right from the Get-Go > No Excuse Process
Automate on the Move ….
It only takes seconds to collect receipts and documents whilst on the move:
We know where you are and what day it is
We make it easy to take a pic of your receipts
Leave it up to us to transfer the receipt content into data
Append documents or edit / override your data where necessary
We can add specific questions if your company deems necessary; like who shared the costs
Outcome: Data Collection Efficiency > Right Now, On-the-Spot
Validate to Policy & Rules ….
Check that the data is correct right at the source and at the time:
Policies and exception management
Edit on the fly before submission
Automatically add regional tax rulings
Update personal reimbursement information
Configurable Claim Types
Check Vendor ABNs
Auto Per Diems if required
Outcome: Standardised approach for Next-Stage processing > Reduced Error Recycles
Submit on the Move or at your Desk ….
The UI/UX uses Progressive Web App technology so that:
The application's look and feel is identical regardless of whether you use your mobile device or desktop - you can even add your Company's Logo and colour schemes.
Submit your expense claim whilst on the move so that it gets timely approvals
No more bundling up all your data and documentation, which is followed by hours of meaningless data entry
Monitor the status of your claim approval and payment
Outcome: Ease of adoption and Usage > Happy & Quick Reimbursements
'Mobile First' Design and Offline Experience .... Add your company's Logo & Livery
'Mobile First' Design and Offline Experience .... Add your company's Logo & Livery
Better Expense Manager Outcomes ....
Better Expense Manager Outcomes ....
Why Upgrade from your Legacy Business Systems?
Why Upgrade from your Legacy Business Systems?
Legacy: Manual data entry; clunky desktop interface
Modern: Mobile-first design; receipt capture via camera; AI auto-fill
Legacy: Limited rules; heavy manual checking
Modern: AI-driven receipt scanning, categorisation, policy enforcement
Legacy: After-the-fact audit, Items are sometimes missed
Modern: Real-time, built-in policy validation and exception alerts
Legacy: Siloed from ERP, HR, and travel systems
Modern: Seamless integration (APIs with ERP, HR, payroll, travel systems)
Legacy: Batch reports; reactive analysis
Modern: Real-time dashboards, spend analytics, and predictive insights
Legacy: Email or paper-based approval chains
Modern: Configurable, multi-level digital approvals with delegation logic
Legacy: Localised setups; limited multi-currency
Modern: Multi-entity, multi-currency, tax, and GST/VAT compliance
Legacy: IT-heavy setup; long rollout cycles
Modern: Cloud-based deployment; logical Q&A-based configuration
Legacy: Basic access control, Human intervention
Modern: SSO, encryption, audit logs, compliance certifications
Legacy: Administrative burden; low adoption
Modern: Seamless mobile & on-the-go, workflow; proactive AI assistance
Legacy: Historical reporting only, mainly batch
Modern: Predictive trends and actionable insights using AI
Legacy: Infrequent, version-based upgrades
Modern: Continuous improvement via cloud updates
Behavioural Features that make usage BENEFICIAL to the Organisation ....
Behaviour: Employees submit expenses quickly, accurately
Benefit: Faster reimbursements; higher adoption; reduced errors
Behaviour: Employees internalize rules; fewer violations
Benefit: Stronger compliance culture; less audit risk
Behaviour: Employees / managers easily track spending trends
Benefit: Data-driven decision making; improved spend efficiency
Behaviour: Employees respond promptly to approvals / corrections
Benefit: Reduced process bottlenecks; improved productivity
Behaviour: Employees see end-to-end process visibility
Benefit: Cross-functional collaboration; transparency
Behaviour: Employees anticipate anomalies and correct mistakes
Benefit: Fosters accountability; reduces fraud or misuse
Behaviour: Managers and teams adapt processes without IT
Benefit: Empowerment, ownership of processes, agility
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